Information systems
The IS department coordinates Shoosmiths' information and communications technologies and is absolutely central to the firm's success. Our work plays an important role in differentiating the firm in the legal marketplace. Everyone at the firm understands the contribution we make, and what we do is recognised as a strategic activity as well as a support to ongoing business.
We work closely with people throughout the firm so we can understand what they need. We then use this knowledge to make our technology more efficient and effective, and to enhance the user experience.
Technology is at the core of innovation, so we stay on the leading edge by keeping abreast of all the latest developments, which we exploit to support new businesses and to develop new ways of working.
Our service to our internal clients is underpinned by ITIL best practice standards and we consistently exceed the service level agreements that we have agreed with the business.