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Home | Services | Services for business | Regulatory compliance and risk management | Product liability
Product liability
Any business making or selling products in the UK is potentially regulated by one or more of half a dozen regulatory bodies, from Trading Standards to the Food Standards Agency, or the Medicines & Healthcare products Regulatory Agency.
Our extensive experience in the manufacturing, retail, automotive and food sectors (in particular) enables us to understand the technical issues quickly and advise on the application of the law in a commercial context, protecting both consumers and your brand.
Ranked as a leading firm for product liability by legal directory Chambers, our dedicated team of regulatory and litigation specialists offers a cradle-to-grave, 24/7 service to assist you - after all, we all know that problems never arise between 9am and 5pm on weekdays!
We are regularly instructed to assist clients in the following circumstances:
- advising on the risk assessment of faulty products, the decision to recall and interaction with regulatory bodies across the UK and EU in a controlled manner that protects both consumers and major brands
- responding to high profile investigations by consumer media such as Which? and Watchdog
- defending clients who are investigated and prosecuted in the criminal courts for breach of consumer, labelling and/or safety regulations
- dealing with all aspects (internal, competitor, customer and regulator facing) of multi-million pound global recalls of high value products
- advising on recall insurance and coverage with insurers and brokers
- advising on disputes and negotiating settlement agreements between manufacturers and retailers or importers arising out of product withdrawals and recalls
- dealing with the issues surrounding the sale of counterfeit goods
- the environmental, international waste and shipping implications of recall and disposal of goods
- working with our network of ‘friendly firms’ in other jurisdictions across the world who are recognised as leaders in this field to ensure consistency of approach in a global product market place
As well as providing bespoke training events for clients, the team also regularly speak at national consumer groups and safety events, including the ICCA, IOSH annual conferences and local IOSH consultancy events. Lawyers in the team have worked in-house for global brands such as Tesco, McDonald’s and DaimlerBenz.
For further information or urgent assistance, please speak to:
- Malcolm Upfold (07747 101461)
- Philip Ryan (07525 733922)
- Neil Stewart
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Get in touch
Malcolm Upfold
Partner
T: 03700 86 3624
I: +44 (0)1604 54 3624
E: malcolm.upfold@shoosmiths.co.uk