Cookies and How We Handle Your Data

Cookies and How We Handle Your Data

Welcome to www.shoosmiths.co.uk or www.accesslegalsolicitors.co.uk, the two websites ('Sites') owned and operated by Shoosmiths LLP ('we', 'our', 'us' as applicable).

You will find information here about what cookies may be set when you visit our Sites, the purposes for which we use those cookies, and how to reject or delete those cookies. For further detailed information about our Sites, please click here to see our Privacy Notice. The Privacy Notice explains the basis for processing your data.

Our regulatory notices which explain who we are and how we are regulated are also on the websites.

By continuing to use our Sites, you are agreeing to our use of cookies in the manner described in this policy.

What are cookies?

1. A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a 'session cookie') or for repeat visits (a 'persistent cookie'). Other similar files work in the same way and we use the word 'cookie' in this policy to refer to all files that collect information in this way.

2. Cookies are an extremely common technology for remembering certain information about a visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use cookies for the following purposes:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Site.
  • Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Sites work, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our Sites and to embed functionality from third party services. This enables us to personalise our content for you, greet you by name, remember your preferences.
  • Advertising cookies. These cookies record your visit to our Sites, the pages you have visited on our Sites and others and the links you have followed. We will use this information to make the advertising displayed to you more relevant to your interests. We may also share this information with third parties for this purpose.

3. This Cookie Policy gives you information on the specific cookies used on the Shoosmiths and Access Legal Solicitors websites.

How to control and delete cookies

4. When you accessed the Site, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice (you can see details of this cookie under 'Cookie Banner' in the table below). If you continue to use the Site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Site. By continuing to use the Site and/or by accepting our Terms of Use, you are agreeing to the use of such cookies and tracking technology.

5. We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Site (or, indeed, on any other site) you can do this through your browser settings. The 'Help' function within your browser should tell you how. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site at http://www.youronlinechoices.com/uk/your-ad-choices.

6. Alternatively, you may wish to visit http://www.allaboutcookies.org/, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.

7. Please be aware that restricting cookies may mean that you are not able to take full advantage of all the features or services available on the Shoosmiths and Access Legal Solicitors websites.

8. We also use a number of suppliers who set cookies on the Shoosmiths and Access Legal Solicitors websites on our behalf to deliver certain services and features. If you would like more information about the cookies used by these organisations, as well as information on how to opt-out, please review the table below

Cookie Name Purpose

Cookie Name 

Purpose

Google Analytics

The Shoosmiths website uses Google Analytics; a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the Shoosmiths website and compile reports for us on website activity. This cookie does not collect information that identifies an individual. For information on how to reject or delete these cookie, see https://policies.google.com/privacy?hl=en

Google+

Cookies from Google+ allow users to share content from the Shoosmiths website on their personal Google+ profile. You can adjust your Google + settings here: https://support.google.com/plus/answer/6320390?hl=en&ref_topic=6320388

YouTube

We use YouTube to show some of our video content and YouTube may set cookies on your browser to display the video and monitor non-attributable statistical information. Information on YouTube's privacy policy can be found here https://www.youtube.com/static?template=privacy_guidelines&gl=GB

myinfo.shoosmiths.co.uk

This domain is used for sending out our client briefings to our mailing lists. Session cookies are used to store the type of mailing to display and expire at the end of the session. Terms and conditions for this site fall under the Shoosmiths Terms of use which you can view here: http://www.shoosmiths.co.uk/terms-of-use-19.aspx

Sharethis widget

We use a 'Sharethis' widget to make it easier to share content found on the Shoosmiths website. The cookies are set by the third party. Sharethis has provided privacy information and an opt-out on their website http://www.sharethis.com/privacy/

LinkedIn

Share this LinkedIn cookie, placed by the LinkedIn share button. This cookie is used to track which pages the user visits and if activated pass that information to LinkedIn to include on the users profile. For more information visit LinkedIn's privacy policy page: https://www.linkedin.com/legal/privacy-policy

Hotjar

We use Hotjar for visitor analytics and feedback. Cookies that Hotjar stores on the visitor's browser expire automatically after 365 days. For more information on the cookies that Hotjar uses visit https://www.hotjar.com/cookies

ResponseTap

ResponseTap is used by our Access Legal Solicitors website for a better customer service experience when callers telephone our helpline. We collect information such as what page on our website the visitor was at during one or more website visits during any given 30 day period, the caller's telephone number, any repeat calls and IP address. Cookies expire after 30 days. For more information visit https://www.responsetap.com/cookie-policy/

Cookies set by Third Party sites

9. To improve your website experience; we sometimes embed video content from websites like YouTube and photos from Flickr. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. Shoosmiths and/or Access Legal Solicitors do not control these cookies. You should check the relevant third party website for more information about these.

Sharing Tools

10. We would like to draw your attention to the fact that the Shoosmiths and Access Legal Solicitors websites carry embedded 'share' buttons to enable users of the site to easily share articles with their contacts through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. Shoosmiths and Access Legal Solicitors do not control these cookies and you should check the relevant third party website for more information about these.

Main cookies used by us on our Site

11. Below is a list of the main cookies used by us on our Sites together with details about what each is used for:

List of Google Analytics cookies used

Name  _ga
Purpose This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
Expires 2 years
Source shoosmiths.co.uk & accesslegalsolicitors.co.uk
Name        _gat
Purpose This cookie name is associated with Google Universal Analytics, it is used to throttle the request rate - limiting the collection of data on high traffic sites.
Expires 1 minute
Source shoosmiths.co.uk & accesslegalsolicitors.co.uk
Name _gid
Purpose Purpose This cookie name is associated with Google Universal Analytics. It is used to distinguish users.
Expires     24 hours
Source shoosmiths.co.uk & accesslegalsolicitors.co.uk
Name  _utmv
Purpose The _utmv cookie gets set on the user's computer, so that Google Analytics knows how to classify that visitor. This allows Shoosmiths to segment users while using Google Analytics. This segmenting applies to many areas including location, browser used & search terms.
Expires At the end of session
Source shoosmiths.co.uk & accesslegalsolicitors.co.uk
Name _utmb & _utmc
ID 121978953.35.10.1334650573
Purpose The _utmb & _utmc cookies work to calculate how long a visit lasts. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site.
Expires At end of session
Source www.shoosmiths.co.uk & accesslegalsolicitors.co.uk
Name  _utmz 
ID 121978953.1334650573.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
Purpose The __utmz cookie keeps track of where the visitor came from, what search engine was used, what links were clicked, what keyword was used, and where a user was in the world when they accessed a website. This cookie is how Google Analytics knows to whom and to what source /medium/keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction.
Expires 6 months
Source www.shoosmiths.co.uk & accesslegalsolicitors.co.uk 
Name  _utma 
ID 121978953.2053793008.1334650573.1334650573.1334650573.1
Purpose This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
Expires This cookie is what is called a "persistent" cookie, as it will not expire until deleted by the user 
Source www.shoosmiths.co.uk & accesslegalsolicitors.co.uk
 

Cookies used by Google+

Google+ is a social platform operated by Google which allows users signed into their personal Google+ account to click on a Google +1 button in order to share content from the web with their selected circles.

The Google+ cookies used on the Shoosmiths website enables the Google +1 button on certain pages of our site, which allows the user to easily +1 a page and share it on their Google+ profile with their selected circles.

List of Cookies

  • GALX
  • GAPS
  • GoogleAccountsLocale_Session
  • CheckConnectionTempCookie996

The information below relates directly to the cookies listed above and is taken directly from the Google website.

Does Google track my visits to pages with the +1 button even when I don't +1 something?

The +1 button isn't used to track your visits across the web. Google doesn't keep a persistent record of your browsing history as part of the process of showing you a +1 button or otherwise use the fact that you personally have visited a page with the +1 button. Google may keep some information about your visit, usually for about two weeks, to maintain and debug its systems. This information isn't organized by individual profiles, usernames, or URLs.

More information on Google's cookies can be found here:
https://policies.google.com/technologies/types

Why does Google need this information?

When you do a Google search or visit a page with a +1 button, we send different elements of your request to separate servers which helps the +1 button to load quickly. To ensure those servers are processing your request correctly, and in the rare cases where we need to debug our systems, this information helps us to find the source of the problem between servers and fix it.

What data is sent to Google when you click +1?

In order to store your +1 and make it visible to the public, Google receives information about your Google profile, the URL you +1, your IP address, and other browser-related information. If you undo your +1, this information will be deleted. You can see all your +1's in the +1's tab of your profile.

Name  GALX  
ID LQvR0IcmR9I
Expires End of session
Source accounts.google.com
Name GAPS
ID 1:PmB1uUYCqHmwOxBE8Cwxi5jRpS2WXA:IdOQtE1S2I1-NZiw
Expires End of session
Source accounts.google.com
Name GoogleAccountsLocale_session
ID en
Expires End of session
Source accounts.google.com

YouTube cookies used on site

Name CheckConnectionTempCookie996
ID 430372

Expires

End of session
Source accounts.youtube.com
Name GoogleAccountsLocale_session
ID En_GB
Expires End of session
Source accounts.youtube.com

Cookies used on https://myinfo.shoosmiths.co.uk

Name  ASPSESSIONIDQSRCDARC  
ID GOLKALAAILLGGHKCIBDLCPPF
Purpose Session cookie for when user opens one of our online briefings
Expires End of session
Source myinfo.shoosmiths.co.uk
Name RSGENPAGEEVENT
ID COMMERCIAL0509
Purpose Session cookie used to indicate the first page to be viewed when opening a briefing
Expires End of session
Source Myinfo.shoosmiths.co.uk

Name RSGENPAGEEVENTLAST
ID COMMERCIAL0509
Purpose Session cookie used to indicate the following page should a user interact with one of our briefings.
Expires End of session
Source myinfo.shoosmiths.co.uk

Cookies used by ShareThis widget

ShareThis has an opt-out selection (http://sharethis.com/privacy) which involves adding 3 more cookies to the user's browser. This action is completed on the ShareThis site, however ShareThis have a Privacy Manifesto on their site: http://sharethis.com/privacy-manifesto. Whilst the cookies are not strictly necessary, the user must interact with the widget before the cookie is set.

Name  __uset  
ID yes
Expires End of session 
Source .sharethis.com
Name km_uq
ID CjVr1096u9aqdH5iDFbVAg==
Expires 1 year
Source .sharethis.com

Cookies used by LinkedIn Share widget

LinkedIn cookie, placed by the LinkedIn share button. This cookie is used to track which pages the user visits and if activated pass that information to LinkedIn to include on the users profile. For more information visit LinkedIn's privacy policy page.

Name leo_auth_token
Expires Less than one day
Source Linkedin.com
Name JSESSIONID
Expires End of session
Source Linkedin.com
Name bcookie
Expires 730 days
Source Linkedin.com
Name visit
Expires  730 days
Source Linkedin.com
Name PersistenceCookie
Expires Less than one day
Source Linkedin.com
Name NSC_MC_QH_MFP
Expires Less than one day
Source Linkedin.com
Name Lang
Expires End of session
Source Linkedin.com
Name NSC_MC_WT_DTQ_IUUQ
Expires Less than one day
Source Linkedin.com

Hotjar cookies used

Cookies that Hotjar stores on your visitor's browser which expire automatically after 365 days:

Cookie name   Description 
_hjClosedSurveyInvites This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. 
_hjDonePolls This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. 
_hjMinimizedPolls This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
_hjDoneTestersWidgets This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
_hjMinimizedTestersWidgets This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. 
_hjDoneSurveys This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.

Trustpilot cookies

We use the independent review site Trustpilot to collect feedback on our services, and link to our page on Trustpilot from our website. The Trustpilot widget is displayed throughout our site using cookies.

Changes

12. We may make changes to this Cookies Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified Terms on the Site, whichever is the earlier. Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.

Who do I contact if I have any questions about Shoosmiths' cookies policy?

13. If you wish to write to us, please write to the Head of Privacy and Data Protection at Shoosmiths LLP, 6th Floor, 2 Colmore Square, 38 Colmore Circus, Queensway, Birmingham, UK B4 6 SH. Our email address for data protection queries is [email protected]. If you would prefer to speak to us by phone, please call 03700864287.