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Conduct Risk Update & a new Consumer Duty

The webinar, recorded live from Shoosmiths in London on the 25th October 2021, will bring you up to date with conduct risk developments and considers the far-reaching impact of the FCA’s proposed new Consumer Duty. Brought to you by Shoosmiths on behalf of the Building Society Association, with guest speakers from Ernst & Young.


  • Elaine Morton – Head of Legal, Conduct Risk & Compliance, Building Society Association
  • Heather Alleyne – Partner, Ernst & Young LLP
  • Geoff May – Associate, Shoosmiths
  • Stephen Dawson – Partner, Shoosmiths
  • Thomas Morrison – Principal Associate, Shoosmiths
  • Brendan Gilroy – Director, Ernst & Young LLP

Watch the webinar below:



This information is for educational purposes only and does not constitute legal advice. It is recommended that specific professional advice is sought before acting on any of the information given. © Shoosmiths LLP 2022.


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