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Improving culture & conduct in the new era of financial services

At the recent ALM Dispute Resolution Forum, Jonathon Crook and Sam Tyfield spoke to Dr Roger Miles from the UK Finance Conduct and Culture Academy on ‘Improving Culture & Conduct in the New Era of Financial Services’.

The webinar discusses Conduct Regulation and Culture Assessment, and raises the questions:

  • Does good culture and conduct involve a change in how disputes should be handled? and
  • Is there a need for a mindset change in the approach to litigation?

Listen to the recording below to find out more:


This information is for educational purposes only and does not constitute legal advice. It is recommended that specific professional advice is sought before acting on any of the information given. © Shoosmiths LLP 2022.


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