Jim leads Shoosmiths' Consumer Finance Litigation and Recoveries department. The team acts for lenders and debt purchasers providing recoveries services for consumer secured and unsecured lending products. This includes pre-legal engagement strategies with our clients' customers to avoid the need for litigation and, where necessary, claims in the county court to obtain judgment and enforce those judgments or to seek and enforce possession orders where appropriate.
In addition to pre-legal and standard litigation services, the department also provides bespoke advice on defended and complex claims either falling out of standard litigation or on a direct referral basis. These direct referrals include claims against our financial services clients, title rectification and other security issues, and professional negligence claims.
The department operates on one case management system, supporting the provision of detailed management information and analysis to our client, all under one management structure.
The department provides services throughout the UK with teams based in both Belfast and in Edinburgh. We are authorised not only by the SRA but also by the FCA. Across our offices, throughout the UK, we deploy a, financial services style, 3 lines of defence compliance model, ensuring that conduct risk is at the heart of everything we do and focusing on providing positive customer outcomes and good customer experiences for our clients' customers.
Jim works closely with his clients to design and implement innovative and cost effective recoveries strategies in an increasingly regulated environment.
Jim also advises lenders and debt purchasers on claims against them including, for example, issues arising under consumer credit legislation, security issues, and restitutionary claims.
Recent experience includes:-
- advising a retail bank on a review of its recoveries and litigation strategy to implement wide-ranging changes;
- assisting a leading lender in re-designing its complaints management process to reflect the changing regulatory environment.
Jim joined Shoosmiths as a trainee in 1996, qualified in 1998 and became a partner in 2006 with now many years experience in advising clients in the financial services sector.