Residential mortgage recoveries

Residential mortgage recoveries

We are a national team offering a service covering all aspects of residential mortgage recoveries, including:

  • rehabilitation tools
  • customer payment options
  • litigation services
  • a non-standard advice and dispute resolution capability
  • sales of properties in possession
  • distribution of surplus proceeds of sale
  • shortfall collection

The team works on a bespoke case management system that enables us to maximise our process efficiencies and ensure regulatory, legislative and procedural compliance at every stage of a case. This also means we can be competitive on price.

We are able to provide you with your own management information suite showing the progress of your cases, as well as a benchmarking facility evidencing, for example, our treating customer fairly measures.

We are experienced in working with high street lenders, building societies and other financial institutions and corporate lenders.

We can work within agreed mandates in relation to a large number of instructions, as well as on a bespoke basis for clients that may only need our services occasionally.

If you have a particular issue or product we can assist. Our recoveries include:

  • retail mortgage accounts
  • buy to let products
  • Islamic finance products
  • portfolio instructions