Product liability insurance and disputes

Product liability insurance and disputes

"The impressive client list includes Associated British Foods, Volkswagen, IKEA, BAT and Hoover Candy Group. The team 'offers better advice, knowledge and thought-out arguments than others'."

The UK Legal 500

Our commercial insurance team is renowned for providing a top class service to businesses in the product supply chain and their insurers.

We understand that companies involved in making, handling and selling products are bound to incur some associated product risk and we offer a comprehensive range of services to help our clients manage their exposure.

As well as providing pre-emptive advice on compliance and risk management including the drafting of warranties and disclaimers, our team of dedicated product liability lawyers have a wealth of experience in providing immediate crisis management and ongoing claims handling support where actual or potential product failures occur.

Our genuine sector expertise in areas including automotive, domestic appliances, food, defence and healthcare allows us to resolve complex and technical issues quickly. We move swiftly to secure input from the right expert witnesses where needed. We fully understand the importance of preservation of your brand and that underpins the strategies we put into place for our clients. Our advice is focused on preservation of market reputation, minimising disruption to the rest of your business and limiting financial exposure including injuries and all associated losses.

We will always look at the possibility of deflecting liability onto others in the supply chain and strive to find you practical and commercial solutions, because litigation in any dispute should always be the last resort.

Work highlights

  • Handling a product liability claim for a leading motor manufacturer in a high profile litigation, involving complex disclosure issues and highly technical expert evidence
  • Defending major manufacturer of domestic electrical products against claims arising from alleged manufacturing defects
  • Conducting consumer litigation on behalf of a number of household brands in relation to product faults and manufacturer warranty claims
  • Providing claims handling training to customer care teams at numerous manufacturers and retailers in the motor, food and white goods sectors