"At Shoosmiths LLP, 'all matters are dealt with promptly, and the level of business acumen and knowledge is first class.'"
Shoosmiths' top tier ranked technology practice pulls together a national team of experts who advise both customers and suppliers on a broad range of technology solutions including:
- IT outsourcing
Our team advises on the legal and commercial risks associated with IT outsourcing projects, such as offshoring and reshoring risks, multi sourcing arrangements (including the use of the SIaM model), innovative pricing structures and cohesive service level regimes.
- IT systems procurement
Our team advises on software and hardware procurement and we use the benefit of our past experience of dealing with the global software and hardware vendors to provide pragmatic advice regarding those contractual positions which such vendors will concede and ensure that the contract terms reflect current market practice. Our broad experience of advising on large IT procurements means that we appreciate the differing negotiations strategies of the largest vendors and the potential contractual advantages of contracting through value added resellers.
- Software development (including agile methodology)
Agile software development requires a very different mindset to the traditional "waterfall" approach to software development. We take a very different approach to advising on agile development contracts and understand the fundamental distinctions between agile development and the traditional approach to software development.
- Cloud services
Cloud service providers are waking up to customer concerns such as data privacy, service continuity, service suspension and return of data on exit. We can help mitigate the key business risks associated with cloud services, including the structuring of private and hybrid cloud structures where confidentiality is a particularly sensitive issue.
During 2013 we were appointed by a FTSE 10 client to provide intensive support to its IT legal function, acting as an extension of client's IT legal team in London and offshore.
This has resulted in Shoosmiths providing circa 1,000 hours of support in latter part of 2013 alone, working on in excess of 30 Information Technology matters, many of which have had a global dimension. This assignment has been very time intensive, requiring significant resource from across the Shoosmiths' IT team and has demonstrated to the client the size and expertise of Shoosmiths' IT team.