Cookies & how we handle your data
Welcome to www.shoosmiths.co.uk or https://seriousinjury.shoosmiths.co.uk/, the two websites ('Sites') owned and operated by Shoosmiths LLP ('we', 'our', 'us' as applicable).
You will find information here about what cookies may be set when you visit our Sites, the purposes for which we use those cookies, and how to reject or delete those cookies. For further detailed information about our Sites, please click here to see our Privacy Notice. The Privacy Notice explains the basis for processing your data.
Our regulatory notices which explain who we are and how we are regulated are also on the websites.
By continuing to use our Sites, you are agreeing to our use of cookies in the manner described in this policy.
What are cookies?
1. A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a 'session cookie') or for repeat visits (a 'persistent cookie'). Other similar files work in the same way and we use the word 'cookie' in this policy to refer to all files that collect information in this way.
2. Cookies are an extremely common technology for remembering certain information about a visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use cookies for the following purposes:
- Strictly necessary cookies. These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Site.
- Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Sites work, for example, by ensuring that users find what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our Sites and to embed functionality from third party services. This enables us to personalise our content for you, greet you by name, remember your preferences.
- Advertising cookies. These cookies record your visit to our Sites, the pages you have visited on our Sites and others and the links you have followed. We will use this information to make the advertising displayed to you more relevant to your interests. We may also share this information with third parties for this purpose.
3. This Cookie Policy gives you information on the specific cookies used on the Shoosmiths websites.
How to control and delete cookies
4. When you accessed the Site, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice (you can see details of this cookie under 'Cookie Banner' in the table below). If you continue to use the Site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Site. By continuing to use the Site and/or by accepting our Terms of Use, you are agreeing to the use of such cookies and tracking technology.
5. We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Site (or, indeed, on any other site) you can do this through your browser settings. The 'Help' function within your browser should tell you how. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site at http://www.youronlinechoices.com/uk/your-ad-choices.
6. Alternatively, you may wish to visit http://www.allaboutcookies.org/, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.
7. Please be aware that restricting cookies may mean that you are not able to take full advantage of all the features or services available on the Shoosmiths websites.
8. We also use a number of suppliers who set cookies on the Shoosmiths websites on our behalf to deliver certain services and features. If you would like more information about the cookies used by these organisations, as well as information on how to opt-out, please review the table below
Cookie Name Purpose
|
Cookie Name |
Purpose |
|
Google Analytics |
The Shoosmiths website uses Google Analytics; a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the Shoosmiths website and compile reports for us on website activity. This cookie does not collect information that identifies an individual. For information on how to reject or delete these cookie, seehttps://policies.google.com/privacy?hl=en |
|
YouTube |
We use YouTube to show some of our video content and YouTube may set cookies on your browser to display the video and monitor non-attributable statistical information. Information on YouTube's privacy policy can be found herehttps://www.youtube.com/static?template=privacy_guidelines&gl=GB |
|
myinfo.shoosmiths.co.uk |
This domain is used for sending out our client briefings to our mailing lists. Session cookies are used to store the type of mailing to display and expire at the end of the session. Terms and conditions for this site fall under the Shoosmiths Terms of use which you can view here:http://www.shoosmiths.co.uk/terms-of-use-19.aspx |
|
Sharethis widget |
We use a 'Sharethis' widget to make it easier to share content found on the Shoosmiths website. The cookies are set by the third party. Sharethis has provided privacy information and an opt-out on their websitehttp://www.sharethis.com/privacy/ |
|
|
Share this LinkedIn cookie, placed by the LinkedIn share button. This cookie is used to track which pages the user visits and if activated pass that information to LinkedIn to include on the users profile. For more information visit LinkedIn's privacy policy page:https://www.linkedin.com/legal/privacy-policy |
|
Hotjar |
We use Hotjar for visitor analytics and feedback. Cookies that Hotjar stores on the visitor's browser expire automatically after 365 days. For more information on the cookies that Hotjar uses visithttps://www.hotjar.com/cookies |
|
ResponseTap |
ResponseTap is used by ourhttps://seriousinjury.shoosmiths.co.uk/website for a better customer service experience when callers telephone our helpline. We collect information such as what page on our website the visitor was at during one or more website visits during any given 30 day period, the caller's telephone number, any repeat calls and IP address. Cookies expire after 30 days. For more information visithttps://www.responsetap.com/cookie-policy/ |
Cookies set by Third Party sites
9. To improve your website experience; we sometimes embed video content from websites like YouTube and photos from Flickr. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. Shoosmiths do not control these cookies. You should check the relevant third party website for more information about these.
Sharing Tools
10. We would like to draw your attention to the fact that the Shoosmiths websites carry embedded 'share' buttons to enable users of the site to easily share articles with their contacts through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. Shoosmiths do not control these cookies and you should check the relevant third party website for more information about these.
Main cookies used by us on our Site
11. Below is a list of the main cookies used by us on our Sites together with details about what each is used for:
List of Google Analytics cookies used
| Name | _ga |
| Purpose | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| Expires | 2 years |
| Source | shoosmiths.co.uk & seriousinjury.shoosmiths.co.uk |
| Name | _gat |
| Purpose | This cookie name is associated with Google Universal Analytics, it is used to throttle the request rate - limiting the collection of data on high traffic sites. |
| Expires | 1 minute |
| Source | shoosmiths.co.uk & seriousinjury.shoosmiths.co.uk |
| Name | _gid |
| Purpose | Purpose This cookie name is associated with Google Universal Analytics. It is used to distinguish users. |
| Expires | 24 hours |
| Source | shoosmiths.co.uk & seriousinjury.shoosmiths.co.uk |
| Name | _utmv |
| Purpose | The _utmv cookie gets set on the user's computer, so that Google Analytics knows how to classify that visitor. This allows Shoosmiths to segment users while using Google Analytics. This segmenting applies to many areas including location, browser used & search terms. |
| Expires | At the end of session |
| Source | shoosmiths.co.uk & seriousinjury.shoosmiths.co.uk |
| Name | _utmb & _utmc |
| ID | 121978953.35.10.1334650573 |
| Purpose | The _utmb & _utmc cookies work to calculate how long a visit lasts. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. |
| Expires | At end of session |
| Source | www.shoosmiths.co.uk & seriousinjury.shoosmiths.co.uk |
| Name | _utmz |
| ID | 121978953.1334650573.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none) |
| Purpose | The __utmz cookie keeps track of where the visitor came from, what search engine was used, what links were clicked, what keyword was used, and where a user was in the world when they accessed a website. This cookie is how Google Analytics knows to whom and to what source /medium/keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. |
| Expires | 6 months |
| Source | www.shoosmiths.co.uk & seriousinjury.shoosmiths.co.uk |
| Name | _utma |
| ID | 121978953.2053793008.1334650573.1334650573.1334650573.1 |
| Purpose | This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase. |
| Expires | This cookie is what is called a "persistent" cookie, as it will not expire until deleted by the user |
| Source | www.shoosmiths.co.uk, movinghome.shoosmiths.co.uk & seriousinjury.shoosmiths.co.uk |
Cookies used by Google
- GALX
- GAPS
- GoogleAccountsLocale_Session
- CheckConnectionTempCookie996
The information below relates directly to the cookies listed above and is taken directly from the Google website.
More information on Google's cookies can be found here:
https://policies.google.com/technologies/types
| Name | GALX |
| ID | LQvR0IcmR9I |
| Expires | End of session |
| Source | accounts.google.com |
| Name | GAPS |
| ID | 1:PmB1uUYCqHmwOxBE8Cwxi5jRpS2WXA:IdOQtE1S2I1-NZiw |
| Expires | End of session |
| Source | accounts.google.com |
| Name | GoogleAccountsLocale_session |
| ID | en |
| Expires | End of session |
| Source | accounts.google.com |
YouTube cookies used on site
| Name | CheckConnectionTempCookie996 |
| ID | 430372 |
|
Expires |
End of session |
| Source | accounts.youtube.com |
| Name | GoogleAccountsLocale_session |
| ID | En_GB |
| Expires | End of session |
| Source | accounts.youtube.com |
Cookies used on https://myinfo.shoosmiths.co.uk
| Name | ASPSESSIONIDQSRCDARC |
| ID | GOLKALAAILLGGHKCIBDLCPPF |
| Purpose | Session cookie for when user opens one of our online briefings |
| Expires | End of session |
| Source | myinfo.shoosmiths.co.uk |
| Name | RSGENPAGEEVENT |
| ID | COMMERCIAL0509 |
| Purpose | Session cookie used to indicate the first page to be viewed when opening a briefing |
| Expires | End of session |
| Source | Myinfo.shoosmiths.co.uk |
| Name | RSGENPAGEEVENTLAST |
| ID | COMMERCIAL0509 |
| Purpose | Session cookie used to indicate the following page should a user interact with one of our briefings. |
| Expires | End of session |
| Source | myinfo.shoosmiths.co.uk |
Cookies used by ShareThis widget
ShareThis has an opt-out selection (http://sharethis.com/privacy) which involves adding 3 more cookies to the user's browser. This action is completed on the ShareThis site, however ShareThis have a Privacy Manifesto on their site: http://sharethis.com/privacy-manifesto. Whilst the cookies are not strictly necessary, the user must interact with the widget before the cookie is set.
| Name | __uset |
| ID | yes |
| Expires | End of session |
| Source | .sharethis.com |
| Name | km_uq |
| ID | CjVr1096u9aqdH5iDFbVAg== |
| Expires | 1 year |
| Source | .sharethis.com |
Cookies used by LinkedIn Share widget
LinkedIn cookie, placed by the LinkedIn share button. This cookie is used to track which pages the user visits and if activated pass that information to LinkedIn to include on the users profile. For more information visit LinkedIn's privacy policy page.
| Name | leo_auth_token |
| Expires | Less than one day |
| Source | Linkedin.com |
| Name | JSESSIONID |
| Expires | End of session |
| Source | Linkedin.com |
| Name | bcookie |
| Expires | 730 days |
| Source | Linkedin.com |
| Name | visit |
| Expires | 730 days |
| Source | Linkedin.com |
| Name | PersistenceCookie |
| Expires | Less than one day |
| Source | Linkedin.com |
| Name | NSC_MC_QH_MFP |
| Expires | Less than one day |
| Source | Linkedin.com |
| Name | Lang |
| Expires | End of session |
| Source | Linkedin.com |
| Name | NSC_MC_WT_DTQ_IUUQ |
| Expires | Less than one day |
| Source | Linkedin.com |
Hotjar cookies used
Cookies that Hotjar stores on your visitor's browser which expire automatically after 365 days:
| Cookie name | Description |
| _hjClosedSurveyInvites | This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. |
| _hjDonePolls | This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. |
| _hjMinimizedPolls | This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. |
| _hjDoneTestersWidgets | This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. |
| _hjMinimizedTestersWidgets | This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. |
| _hjDoneSurveys | This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet. |
Trustpilot cookies
We use the independent review site Trustpilot to collect feedback on our services, and link to our page on Trustpilot from our website. The Trustpilot widget is displayed throughout our site using cookies.
Changes
12. We may make changes to this Cookies Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified Terms on the Site, whichever is the earlier. Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.
Who do I contact if I have any questions about Shoosmiths' cookies policy?
13. If you wish to write to us, please write to the Head of Privacy and Data Protection at Shoosmiths LLP, 6th Floor, 2 Colmore Square, 38 Colmore Circus, Queensway, Birmingham, UK B4 6 SH. Our email address for data protection queries is [email protected]. If you would prefer to speak to us by phone, please call 03700864287.